Sembly AI

Agentic AI for Marketing & Creative Agencies

Sembly joins every client session, kickoff, and campaign review your agency runs and generates the briefs, contact reports, proposals, and performance reports your clients are waiting for.

Customer Success Department - Sembly AI

Sembly Use Cases

Draft client-ready deliverables from every session your agency runs.

Creative Brief

Capture every creative direction, audience parameter, and client preference from your kickoff call and turn them into a brief. With Sembly, you never lose the offhand competitor reference or the approval that was given verbally.

Campaign Performance Report

Give your campaign report the context that data alone never captures. Let Sembly record client reactions, strategic debates, and next steps, so your report reflects the full conversation. Show clients you understood their pain points.

Client Proposal

Build the client proposal around your prospect's priorities, language, and concerns. Sembly preserves that specificity between the conversation and the document so every offer you send lands as proof you listened.

Contact Report

Document every client decision, feedback point, and next step from your calls and deliver a contact report before the next session. Ensure commitments made on both sides stay on record and are specific enough to align your team.

Use Sembly to turn client calls into deliverables.

Thousands of client-facing teams use Sembly to deliver faster, document better, and never lose a verbal approval again.

How Sembly Works

How Sembly turns client conversations into work your agency is proud to send.

Agent Access - Invite Sembly anytime to ongoing calls; it connects with all major platforms.

1. Join & Record

Add Sembly to your client meeting the same way you would add a colleague. Your client sees it in the room, your team runs the session as usual, and every word is captured and kept separate.

Securely share with your team and guests - Semblian, like ChatGPT for meetings, answers questions and drafts emails, saving you hours of work with clear, professional responses.

2. Analyze & Extract

Use Sembly to distinguish a soft preference from a hard requirement, a question from a decision, and verbal approval from an open item. Ensure your team focuses on relationships, not admin.

AI chat across multiple meetings - Chat with Semblian 2.0 to analyze meetings, trends, and updates, helping you identify gaps and forecast project outcomes.

3. Generate & Deliver

Auto-generate deliverables relevant to your recent session and send them before the day is out. With Sembly, your client receives a document that leaves no room for misalignments.

Privacy and security

Enterprise-grade security

Through rigorous security audits, secure data storage, employee audits, and compliance with all applicable regulatory requirements, we can ensure the security, stability, and reliability of our platform.

Compliance & privacy

Sembly was created with a strong focus on privacy and security that scales to any size organization. Sembly is GDPR compliant and SOC 2 Type II certified. Sembly is officially SOC 2 compliant as of August 11, 2022.

We DO NOT use audio, video, or text data from Enterprise Plan customers for model training. Other plans can manage this with opt-out settings. Any PII shared with us is used ONLY to provide service features such as account registration and access to service, not for any other purpose. We NEVER share content outside of our organization other than with specified subprocessors.

FAQ

Find the answers to frequently asked questions.

How can I use AI agents for my marketing agency?

Here is how you can use AI agents as a marketing agency:

  • Client documentation: AI agents like Sembly can capture client calls and generate contact reports, creative briefs, and status updates
  • Campaign reporting: AI agents can also compile client-facing performance reports from review meetings
  • Content production: AI agents can generate campaign copy, social posts, and ad variations at a scale
  • Media buying optimization: AI agents can run continuous testing across ad placements and adjust spend based on performance signals
  • Competitive monitoring: AI agents can track competitor campaigns, messaging shifts, and market positioning changes, giving account strategists the context they need
  • Lead qualification: AI agents can identify and prioritize inbound prospects based on fit, budget signals, and engagement behavior

How can agentic meeting AI improve marketing agency efficiency?

Here are the specific gains that marketing and creative agencies see when using agentic AI:

  • Faster brief turnaround: AI generates creative briefs from client meetings, cutting the gap between a session and briefed creative team
  • Reduced post-meeting admin: Agentic AI drafts contact reports and status updates automatically, giving back the time account managers spend on admin
  • More comprehensive feedback loops: AI captures client feedback with precision, reducing the misinterpretations that may trigger costly revision cycles
  • Scalable content production: AI generates ad copy, social content, and campaign variations at a scale that would require a much larger team to produce manually
  • Faster proposal development: AI draws on discovery call content to compose pitches, reducing the time agency professionals spend analyzing conversations

How do agencies use AI for client reporting?

Client reporting is one of the highest-value use cases for AI in an agency as it is both time-consuming and high-stakes.
Agencies typically use AI for reporting in two ways:

  • Data compilation and visualization: AI pulls performance metrics from multiple platforms, such as paid social, search, email, programmatic, and structures them into a single report without manual data extraction.
  • Conversation capture and context: Agentic AI like Sembly can also capture what context from the campaign review meetings and incorporate it into the report. This way, a campaign report reflects both the numbers and the conversation built around it, which makes it far more useful to a client than a data export.

The best agency reports combine both: accurate data pulled automatically and client context captured from the review meeting.

What are the challenges of using AI in a creative agency?

Agentic AI in fact provides great efficiency gains for agencies, but adoption often comes with challenges that professionals need to understand before committing:

  • Copyright and legal exposure: AI-generated content can inadvertently reproduce protected material. Ownership of AI work remains legally ambiguous in most jurisdictions, and agencies using AI for client deliverables carry that risk.
  • Creative quality and originality: Over-reliance on AI produces homogenized output that lacks the distinctiveness that makes great creative work effective.
  • Client trust: Some clients resist using AI tools for their business, particularly for creative work. Agencies that are not transparent about where and how AI is used risk damaging the relationship.
  • Workflow inconsistency: Different team members prompting AI differently produces unpredictable output quality across the same account. Without governance, AI often amplifies inconsistency.
  • Data confidentiality: Client campaigns, unreleased creative, and media budgets are often discussed in agency meetings and documents. AI communication tools handling that content must meet the security standards those conversations demand, such as GDPR compliance and SOC 2 certification, at the very least.
  • Billing model disruption: When AI compresses production time, the billable hour model comes under pressure. Agencies need a clear position on how to price AI-assisted work before a client asks the question directly.

How is Sembly different from other AI tools agencies already use?

Most AI tools agencies use today assist with tasks professionals bring to them. It requires employees to input the content, prompt the model, and work with the output. Sembly works the other way around.
Here is how it is different from the tools already in your agency stack:

  • Sembly vs. ChatGPT or Claude: General-purpose models are powerful writing assistants but have no direct access to your client conversations. Sembly, on the other hand, does. It can join and record any conversation and generate a deliverable from the available meeting content
  • Sembly vs. content generation tools: Platforms like Jasper or Copy.ai can scale campaign copy production. However, Sembly operates upstream, in the client conversations where the brief that fuels that copy originates
  • Sembly vs. project management tools: Platforms like Asana or Jira track work your team enters manually. Sembly extracts commitments, next steps, and deadlines from your client meetings automatically and then syncs them to the chosen tool
  • Sembly vs. reporting platforms: Analytics tools pull campaign data automatically. Sembly adds what data platforms cannot capture, such as the client’s reaction to the numbers, the strategic debate that followed, and the direction the meeting produced

As a result, Sembly fills the gap between your client conversations and the tools your agency already uses to manage and deliver work.

How can Sembly help my marketing agency?

Sembly naturally fits into the conversation layer of the agency workflow and uses meeting data as a source to automate deliverables, improve operations, and build organizational intelligence.

Agencies typically use Sembly to: 

  • Generate client deliverables: Capture every creative direction, client decision, and agreed next step from your calls and turn them into recaps, contact reports, campaign reports, and proposals automatically.
  • Build organizational intelligence: Analyze patterns across all your client meetings to spot recurring feedback, identify account risks before they escalate, and surface opportunities your team would miss reviewing sessions individually.
  • Query your entire meeting history: Ask Sembly anything about any client conversation, including their concerns, competitor mentions, or questions about customer success plan in place. You will get an accurate answer based on the available meeting content.
  • Strengthen client relationships: Generate personalized follow-up emails that reference specific moments, address every concern the client raised, and match the tone of the discussion.
  • Improve how your agency operates: Surface every commitment, deadline, and dependency across all your team conversations. Refine workflows, track what was agreed across distributed teams, and process weeks of decisions in seconds

Is Sembly secure enough for confidential client work?

Yes. Sembly safeguards unreleased campaign creatives, media budgets, competitive strategy, and client needs analysis results that surface in agency meetings.

Here is how:

  • SOC 2 Type II certified: All data handling meets European data protection requirements
  • No model training on your content: Enterprise Plan customers’ audio, video, and text data is never used to train AI models. Other plans include opt-out settings
  • No third-party data sharing: Content is never shared outside Sembly’s organization except with specified subprocessors
  • Private deployment options: Enterprise agencies with specific data isolation requirements can access private deployment configurations
  • Customizable data retention: Agencies can configure for how long their meeting data is stored
  • Data residency options: Agencies can also choose where their data is stored geographically to meet the regulatory and contractual requirements their clients expect
Still have questions?
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